At Aroma Diffusers UK (“we”, “us”, “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases from us.

1.1 Information We Collect

  • Full name and billing/shipping address
  • Email address and phone number
  • Payment details (processed securely via Stripe — we do not store card details)
  • IP address, browser type, and device information
  • Order history and preferences

1.2 How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to customer service enquiries
  • Improve our website and user experience
  • Comply with legal obligations
  • Send marketing communications (only with your consent)

1.3 Payment Processing

All payments are processed securely through Stripe, a PCI-DSS compliant payment gateway. Aroma Diffusers UK does not store or have access to your full card details. Please review Stripe’s privacy policy at stripe.com/privacy for further information.

1.4 Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Shipping carriers and logistics partners (to deliver your order)
  • Stripe (to process payments)
  • Legal authorities (if required by law)

1.5 Cookies

Our website uses cookies to enhance your browsing experience, analyse website traffic, and personalise content. You can control cookie settings through your browser at any time. By continuing to use our website, you consent to our use of cookies.

1.6 Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us.

1.7 Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to opt out of marketing communications
  • Right to data portability

To exercise any of these rights, please contact us at: sale@aromadiffusers.uk
Please visit our contact us page : Contact us

1.8 Security

We implement industry-standard security measures including SSL encryption to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

1.9 Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

© 2026 Aroma Diffusers UK. All Rights Reserved.